GenAI kapa.ai (YC S23) - Inspired RAG Platform A production-grade, multi-tenant documentation RAG system built from first principles. 12-combination retrieval experiment. RAGAS-gated CI/CD. MCP server for Claude/Cursor integration. All four RAGAS metrics passing gate thresholds. View on GitHub Multi-Tenant RAG Chatbot Designed and shipped a production RAG chatbot serving 500+ enterprise WMS clients. Faithfulness from 0.67 to 0.91. Unsupported claim rate below 4%. Built at Softeon Code is proprietary AI Ticket Resolution System Built an AI system for Softeon's WMS support division that surfaces similar past tickets and relevant documentation at the moment a new ticket is raised. Took requirements directly from the support team, shipped end to end. Built at Softeon Code is proprietary